499pet Terms and Conditions — Please read before use

1 General Terms & Applicability

499pet (bunny pet network limited) is an internationally licensed online gaming platform. These terms and conditions apply to the 499pet website, mobile app, and all associated services. By using the platform, you confirm that you are at least 18 years of age and legally eligible to participate in online gaming under the laws of your country.

499pet reserves the right to amend these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the new terms. We recommend checking this page regularly.

2 Account Registration & Eligibility

The following conditions must be met to open an account on 499pet. It is each user's responsibility to provide accurate information at the time of registration.

• You must be at least 18 years of age.
• Each person may register only one account.
• Your name, address, and mobile number must all be accurate and belong to you.
• Opening an account using someone else's identity is strictly prohibited.
• A national ID card or passport may be required to complete KYC verification.
• Registration is not available from countries where online gaming is prohibited by law.

3 Deposit & Withdrawal Policy

Deposits and withdrawals on 499pet can be made via Mobile Banking, Nagad, Rocket, and direct bank transfer. All financial transactions are secured with SSL encryption.

• Minimum deposit: BDT 300 (three hundred taka).
• Minimum withdrawal: BDT 500 (five hundred taka).
• Withdrawals can only be made using the same payment method used for the deposit.
• Withdrawals may be held if KYC verification has not been completed.
• Withdrawals for suspicious transactions will be placed on hold until the verification process is complete.
• A withdrawal request is typically processed within 24 hours.

4 Bonus & Promotion Terms

499pet regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own set of terms. Please read them carefully before claiming any offer.

• The welcome bonus is available on your first deposit only.
• Withdrawals are not permitted until the wagering requirements for each bonus have been met.
• If bonus abuse across multiple accounts is detected, all associated accounts will be closed.
• 499pet reserves the right to modify or cancel any bonus offer at any time.
• Bonus balance cannot be withdrawn directly — it must first be converted to real money.
• Free spin bonuses apply to specific games and a set number of spins.

5 Betting Rules & Gaming Terms

The following general rules apply to all game types on 499pet — Live Casino, slots, Sports Betting, and e-sports. Additional rules may apply for specific games.

• Once a bet has been placed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical error, 499pet reserves the right to determine the outcome of that round.
• If an event is cancelled in Sports Betting, the stake for that bet will be refunded.
• In RNG-based games, all outcomes are entirely random and 499pet does not interfere with any results.
• Maximum betting limits may vary depending on the game and market.

In Live Casino, the dealer's decision is final. In the event of a technical issue, the game log will be reviewed to reach a decision. 499pet's gaming system is regularly audited by independent third parties.

6 Prohibited Activities

499pet is committed to maintaining a fair and honest gaming environment. The following activities are strictly prohibited and will result in immediate account closure.

• Using another person's account or sharing account access.
• Using bots, automated software, or artificial intelligence to play games.
• Collusion (coordinating with other players to gain an unfair advantage).
• Attempting to abuse or exploit loopholes in the bonus system.
• Using the platform for money laundering or any form of illegal financial transactions.
• Attempting to compromise or breach the platform's security systems.
• Harassment or abusive behavior toward other players.

7 Responsible Gaming Policy

499pet believes gaming is for entertainment, not addiction. We care about every player's mental wellbeing and financial safety, which is why we offer a range of responsible gaming tools.

• Deposit Limit: Set daily, weekly, and monthly deposit limits.
• Loss Limit: Gaming will automatically stop once a set loss limit has been reached.
• Session Time Limit: You will receive a break reminder after a set period of play.
• Self-Exclusion: You may temporarily suspend your account for anywhere from 30 days to permanently.
• Reality Check: Regular notifications to keep you informed of how long you have been playing.

If you feel that gaming is having a negative impact on your life, please contact our support team or visit our Responsible Gaming View the page.

8 Privacy & Data Protection

499pet takes the protection of your personal information seriously. Details provided at registration are used solely for account management, KYC verification, and legal compliance purposes.

• Your personal information is never sold or shared with third parties.
• Information may be disclosed to the relevant authorities where required by law.
• All data is secured with SSL encryption.
• You have the right to access and correct your personal information.

To learn more, visit our Privacy Policy Read.

9 Account Closure & Suspension

499pet may suspend or permanently close your account under any of the following circumstances. An email or SMS notification is usually sent before an account is closed.

• Violation of the terms and conditions.
• Registering with false or inaccurate information.
• If any illegal activity is suspected.
• If your account has been inactive for an extended period (more than 12 months).
• If you request account closure yourself.

10 Terms & Conditions Updates

499pet reserves the right to update these terms and conditions at any time. For significant changes, advance notice will be sent to your registered email or via SMS. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions about these terms, please contact our support team. We are always here to help.